Change Management

Change Management is an ITIL practice focused on ensuring that changes to services and infrastructure are carried out with minimal risk and disruption. It provides a structured approach to assessing, authorizing, and coordinating changes, balancing the need for agility with the importance of stability. By promoting collaboration across teams and maintaining clear documentation, Change Management supports continuous improvement and reliable service delivery. This practice helps organizations adapt quickly while safeguarding service quality and performance.

Connect with ESMO

ESMO can provide training and implementation assistance to units looking to implement Change Management best practices.