Service offerings

« Back to Glossary Index

a package of tangible and intangible technological resources designed to provide specific IT functionality to help people achieve their desired outcomes

Glossary: Service catalog
the collection of information technology capabilities made available to users by an organization’s service providers organized into a hierarchy of service categories, services, and service offerings
Glossary: Service catalog portal
an interface allowing users to explore aspects of an organization’s service catalog to view relevant service categories, services, and service offerings
Glossary: Actionable
Glossary: Attribute
Glossary: Service offering attribute