Sponsors
At the IT Enterprise Service Management Office, we strive to be a beacon of collaboration and inclusivity in the IT community at the University of Illinois Urbana-Champaign.
Our sponsors, Tracy Tolliver, director of information technology at the University Library, and Troy Gagne, associate director, service and process management for the Office of the Chief Information Officer, are a dynamic mix of experience and academic leadership, cultivating a space where every opinion counts.
They champion the cause of unity, pushing us to transcend boundaries and embrace varied viewpoints for a common goal. Be a part of our mission to learn, grow and succeed together.
Service Catalog Advisors
The development of a universitywide service catalog is a testament to the power of collaboration. This ambitious project brings together units from across the university, each contributing their unique expertise and resources, to form the Service Catalog Advisors group.
The inaugural catalog, a guide to enterprise services offered across the university, will be the result of countless hours of cooperative effort. The success of this venture underscores the importance of collaboration in fostering innovation and driving progress. It is a reminder that the most effective solutions often come from diverse teams working towards a common goal.
The Service Catalog Advisors group is not just about creating a service catalog; it’s about building stronger connections between units, promoting a culture of iterative improvement and paving the way for future joint endeavors.
We’re grateful for the participation of IT Professionals from the following units:
- Administrative Information Technology Services
- College of Agricultural, Consumer, and Environmental Sciences
- College of Education
- Gies College of Business
- Grainger College of Engineering
- Office of the Chief Information Officer
- Office of the Vice Chancellor for Research and Innovation
- Student Affairs
- University Library
Incident and Service Request Advisory
This group of volunteers is charged with creating and implementing incident and service request best practices to improve the quality of service for stakeholders.
Thank you to the following units for participating in this group:
- College of Agricultural, Consumer, and Environmental Sciences
- College of Liberal Arts & Sciences
- College of Veterinary Medicine
- Division of Intercollegiate Athletics
- Gies College of Business
- Grainger College of Engineering
- Office of the Chief Information Officer
- Office of the Dean of Students
- School of Information Sciences